Refund Policy

Effective Date: August 2026 | Last Updated: August 2026

Zyrovanta Digitallabs Private Limited ("we", "our", "Shraddha") wants you to be satisfied with your purchase. This Refund Policy explains when and how refunds for in-app purchases (subscriptions or one-time purchases) may be requested.

1. Eligibility for Refunds

We offer a 7-day refund policy for eligible in-app purchases, subject to:

• Google Play Store (or other platform) refund policies and rules
• Request made within 7 days of the original purchase date
• Technical or service issues that prevented you from using the purchased feature (we may request brief details to process your request)

Refunds are at our discretion and may be denied if we find misuse, abuse, or violation of our Terms & Conditions.

2. How to Request a Refund

• Via Google Play: You can request a refund through Google Play's standard refund flow (Account, then Payments & subscriptions, then Order history). Google may approve refunds according to their policy.
• Via us: For issues that Google's flow does not cover, contact contact@zyrovanta.com with your registered mobile number and order details. We will respond within 3-5 business days.

3. Processing Time

If a refund is approved:

• Refunds will be credited within 7 working days, depending on your payment method and the processing timelines of the payment provider (e.g. Google Play, bank).
• You may see the refund in your account or card statement after this period.

4. Subscription Cancellation

Cancelling a subscription stops future charges but does not automatically refund past payments. To cancel:

• Open Google Play Store, then Subscriptions, then Shraddha, then Cancel subscription.
• If you cancel within the refund window and believe you are eligible for a refund of the last payment, contact contact@zyrovanta.com with your details.

5. Digital-Only Service

Shraddha provides only digital content (wallpapers, ringtones, greeting images, in-app features). No physical goods are shipped. Refunds apply only to in-app purchases made through the App or linked store account.

6. Changes to This Policy

We may update this Refund Policy from time to time. The "Last Updated" date at the top will reflect changes. Continued use of paid features after an update means you accept the revised policy.

7. Contact Us

For refund requests or questions about this policy:

Zyrovanta Digitallabs Private Limited

Email: contact@zyrovanta.com

Phone: +91 9118509022

Address: 393, PH-III, Udyog Vihar, Shivaji Nagar, Gurugram (Gurgaon), Haryana, India - 122001

Website: https://zyrovanta.com